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Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also pay with a personal check (drawn on USA banks only)..

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. Payment made with a check will delay your order as we must wait for your funds to clear before we ship any merchandise. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address at the bottom of the page.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods, or they are damaged in transit, please contact us within three (3) business days of your receipt of the items. As items are handmade, each piece will have minor differences. Images shown may have minor variations than the item(s) you receive. Depending on the issue, we may exchange items or issue a refund. Any products returned must be shipped at your expense, with tracking and additional insurance for items over .
No returns on custom-made items.

Delivery Information

All items are shipped via USPS with tracking information. Orders totaling over will also be insured.

Prices

Prices are correct at time of publication. However, the metals markets are extremely variable; errors and omissions are excepted. Orders will be processed at our published prices for items in stock. In the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter, it will be dealt with promptly (we will reply within 5 working days), and confidentially.

Kryptronic Internet Software Solutions